サービス利用方法

テクニカルサポートへお電話ください。その際、会員番号を必ずお伝えください。
会員確認後にオペレーターの案内に従い、案内された6桁の接続コードを入力してください。

Enter Information

There is no agent available at the moment. Please wait.

    Remote Support agreement

    Remote Support agreement

    Agent will control your mouse / keyboard. Do you allow?

    The recorded video will be saved on your PC. Continue?

    Remote Support Recording Information

    Remote support process recording will be saved on the agent side.

    Need Password

    This is a private chat. Enter the password given by the Agent.

    Loading remote support program

    Click "Direct Download" if automatic connection fails.

    Waiting for reconnection

    Please click 'File Download' and then execute it to reconnect.

    If the website is not working properly download connection application(Download Help) as an alternative.